First
You need a mark to raise a task.
An official check is asked for by somebody identified, on a relationship that person already has. Make a mark, ask somebody something, and come back once they have answered.
Nothing to check yet
Nobody has answered you.
A task is raised on an answered request. Ask somebody something first; once they answer, their relationship with you appears here.
Official check
Have somebody checked.
You will not see their details. A processor you name here reads them, does the work, and tells you the result per detail. What you keep is the verdict and the receipts.
Yours